ERROR WHEN ORDER A PRODUCT!! HELP

printportal

Avatar: printportal

2011-03-11 13:46

Please help me. On my online shop www.printportal-detmold.de for several days, an error is shown.
If you want to order a product, it comes to blank page.
Please test it on my shop.Then You'll see what I mean. I do not know what to do. I've uploaded the Index.php again, but it did not help.

It is very important to me that customers can place orders.

So please help me!

» Quick.Cart v3.x

Makaron

Avatar: Makaron

2011-03-11 15:25

Try to read this: http://opensolution.org/Quick.Cart/forum/?p=readTopic&nr=6656
Also You can edit file config/general.php and change code:

//error_reporting( E_ALL );


to:

error_reportingE_ALL );


and maybe You will see some PHP errors connected with this problem.

Mak-Web.pl - Quick.Cart & Quick.Cms templates

printportal

Avatar: printportal

2011-03-12 14:58

No, i dont see any errors.. i've changed it now... but there is also a blank page.. I dont know why it doenst work, i dont have changed anything on the scripts...

the oder topic i read doenst help me.. when i visit
http://www.printportal-detmold.de/?search-results,19&sPhrase=ddd

it works perfectly...

should i rewrite order.php? i tried everything but nothing worked...

i hope you can help me with another idea!

beholder

Avatar: beholder

2011-03-13 02:12

it's not adding to the basket at all.
It can display [empty] basket page but adding anything to it is impossible.

Try to replace everything in actions_client/ directory with default install files. Should be a matter of 5 seconds. Then try it again.

I have tried putting products into basket in another language (pl) but it doesn't work either, http://www.printportal-detmold.de/?pl_namioty,6
That's actually good news because it indicates that the bug is most probably not in database or in setup files.

You should take your shop and put it on some other server. If it works there, then your server has problems with posting values via POST (but that can only be confirmed using FTP access) or redirecting. The search problems you mention indicate it.

printportal

Avatar: printportal

2011-03-13 20:00

ok,

thank you very well for your help..

i've changed it, but it doenst help.. :-(
It seems that i have more problems, because when you visit my shop with safari oder google chrome, the utf code is wrong.. So when i have a word like: "schön" it will displayed like this: schön ...

Now, i've downloaded the version 4 of quick cart, and try to make all new..
Maybe i will buy the Quickcart pro, if i get the 50% offer, cause i translate the new german language file from english..

THANK YOU FOR YOUR HELP.

boboo

Avatar: boboo

2011-03-14 08:09

Mit welchem Editor bearbeitest Du den Code?

http://it-service.kimla.de QC- & QCMS-plugins

printportal

Avatar: printportal

2011-03-14 15:20

hi, ich bearbeite den code wenn mit dreamweaver..

schön, dass auch ein deutscher hier anwesend ist..

kann ich die produkte aus dem alten quick cart in den neuen quick cart 4.0. einfügen?

Der läuft perfekt, also ohne die fehler des alten, allerdings bräuchte ich mehrere tage, um alle produkte neu einzugeben.. gibt es da eine möglichkeit?

cgan

Avatar: cgan

2011-03-14 17:44

I can't speak german but most likely you have your solution in this topic. It's about Dreamweaver. Read here: http://opensolution.org/Quick.Cart/forum/?p=readTopic&nr=6733

I had a lot of problems with blank pages when I used Dreamweaver CS2 as editor. No matter if I had encoded UTF-8 without BOM. The problem always appeared using Dreamweaver CS2. Upgrading to Dreamweaver CS5 solved the problem. But you must have encoded UTF-8 without BOM.
So if you can't upgrade then try another editor.

cgan

beholder

Avatar: beholder

2011-03-15 03:37

good one, cgan, that could be the culprit right there

boboo

Avatar: boboo

2011-03-15 06:53

Printportal,
schau Dir an und vergleiche die Dateien xx_products.def.php in Ordner /db/
von den Versionen 3.x und 4.0
So wirst Du feststellen dass es Änderungen gibt. Daher es ist nicht einfach copy&paste, sonder man muss schon ein wenig hand anlegen. Oder... gehe zur "download" --> "other" ---> database converter 3.x - 4.x
:-)

http://it-service.kimla.de QC- & QCMS-plugins

printportal

Avatar: printportal

2011-03-17 14:01

Danke boboo ich habe den Converter installiert.

Wurde auch alles durchgeführt.. Habe nun alle Produktseiten und Bilder im neuen Quickcart 4.

ABER: Preise stehen zwar überall, es gibt nun aber keinen "WARENKORB" oder "ADD TO BASKET" Button mehr...


Check bitte einfach mal:
http://frinu.de/druckerei-detmold/vgtzi/

Dort siehst du, dass du die ersten Menübuttons oben links nicht anklicken kannst, anscheinend wegen des Slogans oder so.

Dann Siehst du bei einem Produkt, dass du die Preise findest, aber nichts kaufen kannst.

Dann siehst du auch, dass man auf Warenkorb klicken kann, aber nicht dort steht "Warenkorb ist leer".. Es gibt dort keine Meldung!


Hoffe auf weitere Hilfe, danke bislang!

boboo

Avatar: boboo

2011-03-17 14:16

Wärest Du bereit mich in den ftp reinlassen?

http://it-service.kimla.de QC- & QCMS-plugins

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