problem saving products

jurka

Avatar: jurka

2008-10-09 21:21

Hi,

I have been adding products without any problem until two days ago. Now when I try to save a new product there is no message of ok or error, just say nothing and no record anything, I do not know what's happening, everything worked well until some days ago but now, I can not save more products or create new pages or whatever, just nothing, do you know what's happening?? can anyone help me?

Thank you.

pd.
I am using Quick cart version 3.1

» Quick.Cart v3.x

beholder

Avatar: beholder

2008-10-10 00:33

please include a link to your website and name/pass to the administration, so we can check what's going on in there. You can always change admin name/pass later.

BTW, can you edit your current products/pages? or you can't change anything??

jurka

Avatar: jurka

2008-10-10 00:48

Hi beholder,

thank you for your answer, here is the link of the admin:
http://www.camisetasmorgan.com/shop/admin.php
user: Paulo
Pass: eljefe

Thank you.

jurka

Avatar: jurka

2008-10-10 00:50

I forgot to mention that it only happen in creating new pages (or editing) and products, the rest is working well... which is so strange...

Thanks!

beholder

Avatar: beholder

2008-10-10 01:05

an obvious question: did you check chmod?

The db/orders.php seems chmodded ok, because I tried to edit and order and it worked. Editing of products/pages failed. It could be because you have chmod set wrong on db/en_pages_xxxx.php and db/en_products_xxxx.php
Please check all the files in db/ directory.

Writing into en_products_files.php worked too, when written directly from ficheros>productos (notice the position of the 1st pic). Writing into config files works too.

jurka

Avatar: jurka

2008-10-10 17:26

Hi beholder,
thank you for your help, YES, I checked the chmod of all files into db folder and all of them are in 777, I checked them using the ftp tool of the DW8.

I tried again to save new products but I get the same result, nothing, no message saying OK or WRONG, and it does not record anything... Really frustrating buddy...

I will try downloading all the files into db folder to my local pc and delete all in the server and again uploading them, let's see if this way works or not...

I was thinking that maybe my host is doing something to avoid this works ... I do not know really...

Thank you.

jurka

Avatar: jurka

2008-10-10 17:36

I tried what posted above and NO WORK, I can not save more products...

beholder

Avatar: beholder

2008-10-11 00:35

try to do this: edit config/general.php and uncomment the line that says:
error_reporting( E_ALL );
Then see what it tells you in administration when trying to add a product.

also, try this: Create a new language, base it on the 1st one, create the basic pages, add some products there, if it works. Just to try - if it works, we'll know. Then report here.

jurka

Avatar: jurka

2008-10-11 12:12

Hey beholder,

thank you for your kind help, I have uncommented the line you posted but does not happen anything, do not say anything...

I will try second option you posted...

I am completely lost and disappointed ...

:(

yby

No avatar

2008-10-11 15:48

I also facing the same problem when using the ver 3.1
:(

beholder

Avatar: beholder

2008-10-11 16:30

Hmm, please visit the directory db/ on your FTP with TotalCommander, press Alt+Enter on any file in that directory and post whole listing that jumps up here.
This is the only way for me to check if you have chmods right.

jurka

Avatar: jurka

2008-10-11 18:13

Hey beholder,

I am using TotalCommander and did what you told me this is what results:

-rwxrwxrwx 1 2389 1220 198 Oct 10 15:32 en_carriers.def.php
-rwxrwxrwx 1 2389 1220 64 Oct 10 15:32 en_carriers.php
-rwxrwxrwx 1 2389 1220 213 Oct 10 15:32 en_carriers_payments.def.php
-rwxrwxrwx 1 2389 1220 33 Oct 10 15:32 en_carriers_payments.php
-rwxrwxrwx 1 2389 1220 674 Oct 10 15:32 en_pages.def.php
-rwxrwxrwx 1 2389 1220 875 Oct 10 15:32 en_pages.php
-rwxrwxrwx 1 2389 1220 440 Oct 10 15:32 en_pages_ext.def.php
-rwxrwxrwx 1 2389 1220 5931 Oct 10 15:32 en_pages_ext.php
-rwxrwxrwx 1 2389 1220 567 Oct 10 15:32 en_pages_files.def.php
-rwxrwxrwx 1 2389 1220 15 Oct 10 15:32 en_pages_files.php
-rwxrwxrwx 1 2389 1220 161 Oct 10 15:32 en_payments.def.php
-rwxrwxrwx 1 2389 1220 41 Oct 10 15:32 en_payments.php
-rwxrwxrwx 1 2389 1220 504 Oct 10 15:32 en_products.def.php
-rwxrwxrwx 1 2389 1220 1183 Oct 10 15:32 en_products.php
-rwxrwxrwx 1 2389 1220 422 Oct 10 15:32 en_products_ext.def.php
-rwxrwxrwx 1 2389 1220 2223 Oct 10 15:32 en_products_ext.php
-rwxrwxrwx 1 2389 1220 579 Oct 10 15:32 en_products_files.def.php
-rwxrwxrwx 1 2389 1220 1061 Oct 10 15:32 en_products_files.php
-rwxrwxrwx 1 2389 1220 169 Oct 10 15:32 en_products_pages.def.php
-rwxrwxrwx 1 2389 1220 232 Oct 10 15:32 en_products_pages.php
-rwxrwxrwx 1 2389 1220 198 Oct 10 15:32 es_carriers.def.php
-rwxrwxrwx 1 2389 1220 56 Oct 10 15:32 es_carriers.php
-rwxrwxrwx 1 2389 1220 213 Oct 10 15:32 es_carriers_payments.def.php
-rwxrwxrwx 1 2389 1220 61 Oct 10 15:32 es_carriers_payments.php
-rwxrwxrwx 1 2389 1220 674 Oct 10 15:32 es_pages.def.php
-rwxrwxrwx 1 2389 1220 4298 Oct 10 15:32 es_pages.php
-rwxrwxrwx 1 2389 1220 440 Oct 10 15:32 es_pages_ext.def.php
-rwxrwxrwx 1 2389 1220 20490 Oct 10 15:32 es_pages_ext.php
-rwxrwxrwx 1 2389 1220 567 Oct 10 15:32 es_pages_files.def.php
-rwxrwxrwx 1 2389 1220 15 Oct 10 15:32 es_pages_files.php
-rwxrwxrwx 1 2389 1220 161 Oct 10 15:32 es_payments.def.php
-rwxrwxrwx 1 2389 1220 55 Oct 10 15:32 es_payments.php
-rwxrwxrwx 1 2389 1220 504 Oct 10 15:32 es_products.def.php
-rwxrwxrwx 1 2389 1220 1693 Oct 10 15:32 es_products.php
-rwxrwxrwx 1 2389 1220 422 Oct 10 15:32 es_products_ext.def.php
-rwxrwxrwx 1 2389 1220 2531 Oct 10 15:32 es_products_ext.php
-rwxrwxrwx 1 2389 1220 579 Oct 10 15:32 es_products_files.def.php
-rwxrwxrwx 1 2389 1220 15 Oct 10 15:32 es_products_files.php
-rwxrwxrwx 1 2389 1220 169 Oct 10 15:32 es_products_pages.def.php
-rwxrwxrwx 1 2389 1220 92 Oct 10 15:32 es_products_pages.php
-rwxrwxrwx 1 2389 1220 1156 Oct 10 15:32 orders.def.php
-rwxrwxrwx 1 2389 1220 531 Oct 10 15:32 orders.php
-rwxrwxrwx 1 2389 1220 167 Oct 10 15:32 orders_comments.def.php
-rwxrwxrwx 1 2389 1220 157 Oct 10 15:32 orders_comments.php
-rwxrwxrwx 1 2389 1220 323 Oct 10 15:32 orders_products.def.php
-rwxrwxrwx 1 2389 1220 181 Oct 10 15:32 orders_products.php
-rwxrwxrwx 1 2389 1220 253 Oct 10 15:32 orders_status.def.php
-rwxrwxrwx 1 2389 1220 95 Oct 10 15:32 orders_status.php
-rwxrwxrwx 1 2389 1220 284 Oct 10 15:32 orders_temp.def.php
-rwxrwxrwx 1 2389 1220 50 Oct 10 15:32 orders_temp.php

Let me know please!
Thank you.

beholder

Avatar: beholder

2008-10-11 22:05

hmm, I tried to create a new test language "ts", saving doesn't work in there too.
Saving payments/couriers works well.
Orders work in a weird way. When I tried to display orders, only 1 order was there, from "Martinez" guy. But when I tried to edit it and saved it, two more cancelled orders appeared. WEIRD.

PLease zip all you db/en_***.php files and send them to e-mail displayed on this page:
http://www.tigerware.sk/easyplugins/
I will take a quick look in there to see what's up. It could be however some misconfiguration of config files or some change/corruption in php scripts. You didn't change the scripts in some way, did you?

jurka

Avatar: jurka

2008-10-11 22:36

Hey beholder,

thanks again for your kind help, I have zipped all the files you requested and sent them via e-mail to your e-address. I hope you can find some solution to this madness ...

I haven't changed any scripts in any way, just customize the templates and css at my choice ...

thank you!

beholder

Avatar: beholder

2008-11-03 01:14

just a follow up here for random readers, the guy sent me those files and they worked with my settings. He had some messup with encoding though, some files were in UTF-8 and some in ANSI. Perhaps that - in conjunction with UTF-8 setting in lang/en.php messed up his installation.

That or server problems, you can never exclude that.

QC 3.x

Back to top
about us | contact