Problem uploading images for products

luth

No avatar

2008-09-01 22:58

Hello, I am new to Quick Cart and I am experiencing a problem that is becoming very frustrating. I have looked through the forum and come acros similar issues but the solutions did not seem to work for me. I am running QC 3.1 on Linux with PHP 5.5 and GD2 is enabled / active. When I create a new product and add an image by browsing locally, the product is created but the image is not uploaded. I have CHMOD'd 777 the relevant folders and the owner and group are the same user. Can anyone tell me what I am doing wrong?

» Quick.Cart v3.x

Makaron

Avatar: Makaron

2008-09-02 11:07

Send address of Your site ..

luth

No avatar

2008-09-02 12:06

http://www.white-web.co.uk/development/kandrtimber/quickcart/index.php

Makaron

Avatar: Makaron

2008-09-02 13:50

So why do I see images on Your site? I don't understand..

luth

No avatar

2008-09-02 14:16

Sorry, I did not explain how I got the images on the site. I manually uploaded them using my ftp client then used them. The problem I am having is when I browse my disk to select a picture to have on a page. Sorry I did not include this originally.

beholder

Avatar: beholder

2008-09-02 23:29

so when you "upload" an image in admin, it doesn't get created as a thumbnail and also uploads in files/ directory? Please check. If it gets created as a thumbnail, you definitely didn't chmod the files/ directory.

beholder

Avatar: beholder

2008-09-02 23:44

in retrospect, as I read what I advised before, just check one more time if you chhmodded the files/ directory, regardless anything else.

luth

No avatar

2008-09-03 00:09

Hi, when I upload, it looks like the file is being transfered up (I have a small app on my machine that shows graphically traffic coming in and out andtraffic is going out). I have just checked my server and the 'files' folder is definately drwxrwxrwx. I don't get a thumbnail, I just get the new product but without the image. I have even tried renaming the file to lower case from upper case.

luth

No avatar

2008-09-03 00:25

Hi, I'm begining to think it's my installation that's causing the problem. I have a second cart running on another site and I am getting the same problem. One thing I know I did slightly different when I uploaded the original install was that the transfer type was set to AUTO. The instructions does say to do it as binary. Once uploaded, I tested the install to make sure the basics worked, then I copied to the area of the second site. Not sure if this helps but the more info I provide the better I hope.

Luther

beholder

Avatar: beholder

2008-09-03 01:44

aren't your images too big, btw? because that could cause such a trouble. I doubt however, that you would not try this with small images first.

luth

No avatar

2008-09-03 09:05

The images are small in physical size (85.5k) and the res is 480x360.

Luther

beholder

Avatar: beholder

2008-09-03 23:05

try this on a clean, default installation, in an EN or PL language. Do not modify anything, just chmod the damn files and try an image upload.

If it doesn't work, try it on some other server. Sometimes hosting providers let you try stuff for free on some test account (ask for example at http://www.nostrum.sk/ - they are great).
If it doesn't work again, you're installing it wrong. If it works, you're having server woes, tell your server admin to go fuck himself and get some better hosting.

beholder

Avatar: beholder

2008-09-04 01:14

oh, by the way, check what GD version you have.

luth

No avatar

2008-09-04 11:02

Hi, Below is the result of a GD check.

array(12) { ["GD Version"]=> string(27) "bundled (2.0.34 compatible)" ["FreeType Support"]=> bool(true) ["FreeType Linkage"]=> string(13) "with freetype" ["T1Lib Support"]=> bool(false) ["GIF Read Support"]=> bool(true) ["GIF Create Support"]=> bool(true) ["JPG Support"]=> bool(true) ["PNG Support"]=> bool(true) ["WBMP Support"]=> bool(true) ["XPM Support"]=> bool(true) ["XBM Support"]=> bool(true) ["JIS-mapped Japanese Font Support"]=> bool(false) }

Luther

beholder

Avatar: beholder

2008-09-04 14:34

So how about a clean default installation?

luth

No avatar

2008-09-04 16:41

Hi. Found the problem and I am very embarrassed to say it but to prevent anyone else from pulling their system apart looking for issues I will divulge. Make sure that your PHP ini file has 'file_uploads' set to 'On'. Sorry for wasting your time 'beholder' and 'Makaron'.

Luther

beholder

Avatar: beholder

2008-09-06 01:29

no problem, hopefully this thread will some day help some lost soul with the same problem.

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