where's the cart payment?

stardom

Avatar: stardom

2013-11-07 22:07

Hello, I just signed to the forum because I have a major issue on my newly installed QuickCart: www.agendadelvolo.info/dutyfree

Users can add to basket and checkout, but after filling in their personal data and address they are not taken to any credit card payment. Their order appears in the admin panel but they have not been able to do any payment.
Where's the error?

» Quick.Cart v6.x

treewood (OpenSolution)

Avatar: treewood

2013-11-07 22:22

You need to install plugin: payment if you want to give your customers possibility to pay using credit card.

stardom

Avatar: stardom

2013-11-07 23:34

I have followed instructions on http://opensolution.org/download,en,18.html?iGetManual=233#Manual
but the site went off. So I have put it back to where it was.
Other solutions?

stardom

Avatar: stardom

2013-11-08 21:48

Now the site is working, but

1) redirection to Payment page not always works.
2) "continue shopping" does not take back to the shop. Where do I check and modify the link ?
3) customers don't receive email with order details. It is set to "true" but it doesn't work. Why ?
4) "verify the state of your order" doesn't take anywhere. How do I delete this link from the payment page and add it to the confirmation email sent to customers?
5) how do I delete "latest products" from left menu ?
6) how do I create a "donation" product, i.e. one that customers can choose the amount to add to basket ?

Can you please test www.agendadelvolo.info/dutyfree ?

wewior (OpenSolution)

Avatar: wewior

2013-11-12 14:46

If you are using Quick.Cart.Add v6.2 as I see on your page you don't need to install payment plugin because you already have it:
http://opensolution.org/quick.cart.add,en,1034.html
As I see payment works fine on your page. So we need to have more informations to see what is not working there.

stardom

Avatar: stardom

2013-11-13 00:11

Thank you for your reply and assistance. As I have just started using/modifying this script, I'm always discovering new issues. So far, only the Paypal issue is solved. I stil have problems on the following:

1) ok, redirection to the Paypal site is working fine, but it takes about 15 seconds to redirect. Is there a way to reduce this time?
2) I would like "continue shopping" button to link to the home page. Right now is not doing any action. and stays on the basket page.
3) email with order details is not sent to customers. Do they need to actually make a payment to receive that email, or can they just receive it once they click on "checkout"?
4) How do I delete the link "verify your order" from the payment page, and add it to the confirmation email sent to customers?
5) ok
6) how to create a product with a price that customers can choose?

wewior (OpenSolution)

Avatar: wewior

2013-11-13 07:57

ad. 1.
templates\default\_order-payments.php file

ad. 2.
Check if you have in templates\default\order-step-1.php file code:

    if( isset( $_POST['sContinueShopping'] ) ){
      
$oOrder->generateBasket( );
      
$iOrderProducts = isset( $_SESSION['iOrderQuantity'.LANGUAGE] ) ? $_SESSION['iOrderQuantity'.LANGUAGE] : 0;
      
header'Location: '.( isset( $_SESSION['sLastProductsPageUrl'] ) ? $_SESSION['sLastProductsPageUrl'] : $aUrls['sHomeUrl'] ) );
      exit;
    }


maybe there is something different.

ad. 3.
Check config "Send customer order details on email":
http://opensolution.org/Quick.Cart/docs/?id=en-instruction#1.2

ad. 4.
There is no "verify your order" function, there is only order details link.

ad. 6.
I don't understand what you need here. Check feature "Ordering different products versions":
http://opensolution.org/quick.cart_editions,en,9.html
maybe it is it.

stardom

Avatar: stardom

2013-11-13 20:05

ok, thank you for looking into this.
I'm using templates/webmaster but I guess it works like templates/default, only the look is different... right?


ad.1) inside order-payments there is a line: <script type="text/javascript">if( document.getElementById( \'formPayment\' ) ) setTimeout( "document.getElementById( \'formPayment\' ).submit()", 15000 );</script>
Is the number "15000" the one referring to the time of redirection? Can I change it?

ad2.) inside order-step-1 there is not the code you indicate but only one reference to ContinueShoping button: <input type="submit" name="sContinueShopping" value="<?php echo $lang['Continue_shopping']; ?>" class="submit continue" />
What should I do to redirect to homepage?

ad.3) config in admin panel and config in database both are set for customer email to be sent. Does it work only with a real payment?

ad.4) I understand that to remove the "order details" link I must not have the plugin activated. But I would like to have this link in the customer email and not on the basket. How can this be done?

ad.6) no, what I need is not "ordering different product". I need to have a product without price and the link "add to basket". When in the basket view, I would like to have the possibility for the customer to choose his own price. Like a "donate" button, where you can choose how much you want to donate. ;-)

I hope you can understand all my issues.... thank you

Criss

wewior (OpenSolution)

Avatar: wewior

2013-11-14 14:45

ad. 1.
Yes.

ad. 2.
You should put there also code I sent.

ad. 3.
Should work fine in that case. Ask your server admin, maybe there are some errors in log files.

ad. 4 and 6
This requires few php modifications. If you can't handle with it maybe someone will help you:
http://opensolution.org/community,en,16.html

stardom

Avatar: stardom

2013-11-14 17:08

ad. 2.
I have inserted the code, now it looks like

<?
value
="<?php echo $lang['Continue_shopping']; if( isset( $_POST['sContinueShopping'] ) ){
      $oOrder->generateBasket( );
      $iOrderProducts = isset( $_SESSION['iOrderQuantity'.LANGUAGE] ) ? $_SESSION['iOrderQuantity'.LANGUAGE] : 0;
      header( 'Location: '.( isset( $_SESSION['sLastProductsPageUrl'] ) ? $_SESSION['sLastProductsPageUrl'] : $aUrls['sHomeUrl'] ) );
      exit;
    }?>"
?>


 but on pressing the button I'm taken to an empty chec

kout page

ad. 3
my server admin is investigating...

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